"NO HASSLE" GUARANTEE:
We unconditionally guarantee all of our products. If you are not completely satisfied with your purchase, simply return it within 30 days of your receipt of the merchandise for a refund or site credit. We will refund your original purchase price, less any initial shipping and handling costs and any manufacturer's restocking charges. All returned products must have a Return Authorization Number or the return shipment may be refused or charged a 10% restocking fee. Any products held beyond 30 days, will be charged a restocking fee. See the procedure below for obtaining a Return Authorization Number.

RETURN PROCEDURE:
Just e-mail returns@bestfilters.com or call 1-800-842-4605 9 to 5 Central Time for a Return Authorization number and instructions for shipment. Returns without a Return Authorization number may be refused or charged a restocking fee. Credit for original purchase price, less the initial shipping and handling charges, and any manufacturer’s restocking charges will be issued to the original credit card only. Credits will be posted to the cardholder’s account within 30 days of the package arrival at our warehouse. Return shipping or any installation charges are not refundable and neither are custom orders. All returned merchandise must be received in undamaged condition, with all original parts, booklets and attachments included.