Shipping: Orders are typically shipped within 1-2 business days (most orders ship on the same business day) and shipped via UPS or USPS. You will typically receive your order within 3-7 business days after your order is placed.
Free Standard Ground Shipping: We offer Free Shipping on all orders over $60.00 to the Continental US. Sorry, but we do have to charge extra for shipping to Alaska, Hawaii, US Territories, Puerto Rico and APO/FPO addresses.
Customers are responsible for notifying BestFilters.com with updates on billing, shipping and contact information.Defective Products: Defective products may be returned for a refund, exchange or site credit within thirty (30) days of receipt of the products. The return window for IQAir is 60 days. Return shipping is the responsibility of the customer, however, BestFilters.com reserves the right to waive shipping costs when it is determined by BestFilters.com to be reasonable. After 30 days, defective items will be covered under their respective warranties. See the instructions on the Returns and Policies page to obtain a Return Authorization number. Products returned without a Return Authorization Number will be refused.
Refused or Undeliverable Packages: Shipments that are refused at the delivery address for any reason by any person are subject to charges to and from the delivery address. (The shipping companies charge BestFilters.com for shipping to and from the customer). Charges will not exceed the actual shipping cost charged to BestFilters.com by the freight company and the cost of packing materials. The aforementioned charges will be deducted from the amount of the refund when a refund is requested.
Packages requiring rerouting while in transit due to customer's address entry errors will be charged $15.00. Packages that are returned to BestFilters.com due to customer's address entry errors will be charged the cost to reship and the cost of the original round trip of the package. The aforementioned charges will be deducted from the amount of the refund when a refund is requested.Miscellaneous: Acceptance of delivery of any of our products constitutes payer's acceptance of all the terms of the policies and procedures contained on this BestFilters.com website. BestFilters.com, LLC may revise these terms and conditions at any time by updating BestFilters.com,LLC's web site. These terms and conditions are governed and construed by the laws of the State of Arkansas. You agree that if any part of these terms and conditions are found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect.